The Remote Panel Programs allow accessing
the functions of the Allen Datagraph robots (i.e. cutters)
from the computer instead of the front panel of the machine.
The Remote Panel programs include the firmware for the
your machine. Allen Datagraph recommends that if you are
not having any problems with your robot that you do not
upgrade your firmware. Only install the Remote Panel Program.
You should only update the firmware after consulting tech
support. The build number of the Remote Panel Program must
match the build number of the firmware in your robot. You
can find the firmware build number of the firmware on your
robot by installing one of the builds, then click on setup
-> main menu on the installed program. If the build
numbers do not match down load and install the correct
remote panel. If you need older versions of the remote
panel please send an email to firstname.lastname@example.org to
request the remote panel program you need.
If you have a machine with a serial number
greater than P6625, firmware version 1.87 or later, and
your cutter was manufactured after April of 2000 you can
probably upgrade your firmware to the links shown below.
If you have an earlier machine you must call Allen Datagraph
to determine if there is an update available. Note: upgrading
firmware can cause undesirable effects if the new firmware
does not support your old hardware. Be sure you have your
old firmware install available so you can go back to your
old firmware if the new firmware does not work correctly.
If you need your old firmware install and do not have the
media that came with your machine you can send a request
for old firmware to email@example.com
If your cutter communcation ports look like this
use this remote panel.
Firmware upgrades require factory assitance.
Please click here to send a support request to see if there is an upgrade available
If your cutter communcation port look like this
use this remote panel.
or 24 button build 2.47b Latest version 10-2-7
or 24 button build 2.47a Stable Tested 3-20-6
Very old cutters made prior to 12-28-2001 have an older
version of the remote panel
This panel only works on older machines. It may allow
you to control your old cutter from your pc without changing
its firmware. This panel only supports windows me, 98,
95 os and only supports com1-4. No support is available
for this panel. Provided as is without warranty.
Old Allen Remote Panel
Title: Installing a Firmware and/or Remote Panel Upgrade
Abstract: This procedure details the firmware or Remote
Panel upgrade procedure. Normally firmware is only sent
to customers when a software problem is reported that has
been fixed in a later version of the software.
Last update 9-2-4