User Manual

Engraver Users Manual Last update 5-20-4
Loading and Leveling Material Last update 9-10-6

Remote Panel Program

The Remote Panel Programs allow accessing the functions of the Allen Datagraph engraver and sending jobs to the engraver. The Remote Panel programs include the firmware for the your machine. Allen Datagraph recommends that if you are not having any problems with your robot that you do not upgrade your firmware. Only install the Remote Panel Program. You should only update the firmware after consulting tech support. The build number of the Remote Panel Program must match the build number of the firmware in your robot. You can find the firmware build number of the firmware on your robot by installing one of the builds, then click on setup -> main menu on the installed program. If the build numbers do not match down load and install the correct remote panel. If you need older versions of the remote panel please send an email to tech support department to request the remote panel program you need.

Laser Engraver build 89f Latest version 3-21-11
Laser Engraver build 89c Latest version 10-2-7
Laser Engraver build 88 Latest version 1-26-6
Laser Engraver build 87b Stable Tested 12-14-5

Title: Installing a Firmware and/or Remote Panel Upgrade
Abstract: This procedure details the firmware or Remote Panel upgrade procedure. Normally firmware is only sent to customers when a software problem is reported that has been fixed in a later version of the software.
Last update 9-2-4

Technical Support Bulletins

Title: Setup for Window XP/2000 to Eliminate E56, E57, E58 Errors
Abstract: Windows XP default for communications port connected to cutter causes E56, E57, E58 errors. You need to change this default before cutter will operate properly. This bulletin also gives general trouble shooting tips for diagnosing the cause of system level communication errors. Also a How To on clearing jobs from the print queue.
Last update 4-2-4

Title: Recommended USB devices
Abstract: The following USB to Serial Port devices have been tested with Allen Datagraph Cutters and found to work with the Cutter Driver and other cad systems. Also a list of serial and usb-serial cards that do not work.
Last update 7-14-4

Title: No Communications to Cutter
Abstract: This TSB is written to help users debug communication problems where the cutter appears to ignore everything the computer sends to the cutter. In this document it is assumed that the cutter is connected to the COM port of your computer.
Last update 10-17-3

Electrical Test for Encoder (cutter/dfs) 10-4-4
Optical Test for Encoder (sand/engraver) 3-23-5
Abstract: These TSBs describes a procedure to test the encoders on motors used by Allen Datagraph. You can use this test if you suspect the encoder on your motor is malfunctioning.

Upgrade procedure from rev 1 to rev 3 servo control board
Abstract: in June of 2004 Allen Datagraph released the rev 3 servo control board. This procedure describes the steps to be taken if you need to install a rev 3 scb in your cutter and you had a rev 1 scb.  Last Update 1-7-5

AllenCAD

Cutter driver

Cad Software Notes

USB

Winzip (decompress zipped files)

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