manual Last update 5-27-4\
Remote Panel Program
The Remote Panel Programs allow accessing the
functions of the Allen Datagraph Quicksand and sending jobs
to the Quicksand. The Remote Panel programs include the firmware
for the your machine. Allen Datagraph recommends that if
you are not having any problems with your robot that you
do not upgrade your firmware. Only install the Remote Panel
Program. You should only update the firmware after consulting
tech support. The build number of the Remote Panel Program
must match the build number of the firmware in your Quicksand.
You can find the firmware build number of the firmware on
your Quicksand by installing one of the builds, then click
on setup -> main menu on the installed program. If the
build numbers do not match down load and install the correct
remote panel. If you need older versions of the remote panel
please send an email to email@example.com to
request the remote panel program you need.
Quicksand build 75e Latest
Quicksand build 75c Latest
75b Stable Test 3-20-7
a Firmware and/or Remote Panel Upgrade
Abstract: This procedure details the firmware or Remote Panel
upgrade procedure. Normally firmware is only sent to customers
when a software problem is reported that has been fixed in
a later version of the software.
Last update 9-2-4
Technical Support Bulletins
Abstract: A list of parts to keep on hand to keep Quicksand
up a running
Title: Spare parts list
Abstract: Drawing of location of spare parts
Abstract: This TSB show a step by step procedure to change
the number of passes that the Quicksand remote panel executes
during a job.
for Window XP/2000 to Eliminate E56, E57, E58 Errors
Abstract: Windows XP default for communications port connected
to cutter causes E56, E57, E58 errors. You need to change
this default before cutter will operate properly. This bulletin
also gives general trouble shooting tips for diagnosing the
cause of system level communication errors. Also a How To
on clearing jobs from the print queue.
Last update 4-2-4
HPGL file contents Build 8
Abstract: This program reads an HPGL file and displays/prints
the graphic image that it represents. It also converts the
file to a format that is easy for Microsoft Excel to read
and graph. The Excel file is written to c:/Program Files/Allen
Datagraph/Display HPGL/HpglOutput before combine.xls during
the display processing of the file. To graph using Excel,
Install Microsoft Excel. Open the file with Excel by double
clicking on the filename after locating it with Windows explorer.
Then select columns A,B. Click on View, Tools, Chart. Use
the graphing tool to generate a scatter plot. New Feature
build 6 digitize and send job with origin, skew, and scale.
Last update 5-21-3. Size: 953,184 bytes
How to install: Download file, Run Setup, Start, Programs,
Allen Datagraph, Display HPGL
Abstract: The following USB to Serial Port devices have been
tested with Allen Datagraph Cutters and found to work with
the Cutter Driver and other cad systems. Also a list of serial
and usb-serial cards that do not work.
Last update 7-14-4
Communications to Cutter
Abstract: This TSB is written to help users debug communication
problems where the cutter appears to ignore everything the
computer sends to the cutter. In this document it is assumed
that the cutter is connected to the COM port of your computer.
Last update 10-17-3
for Encoder (cutter/dfs) 10-4-4
Test for Encoder (sand/engraver) 3-23-5
TSBs describes a procedure to test the encoders on motors used
by Allen Datagraph. You can use this test if you suspect the
encoder on your motor is malfunctioning.
from rev 1 to rev 3 servo control board
Abstract: in June of 2004 Allen Datagraph released the rev
3 servo control board. This procedure describes the steps
to be taken if you need to install a rev 3 scb in your cutter
and you had a rev 1 scb.
Last Update 1-7-5