Users Manual / Remote Panel
Program / Firmware Update
Material Loading Instructions Last
Maker Supplement Last update 1-17-6
Assembly Instructions Last update 9-8-6
Technical Support Bulletins
Abstract: This 66.3mb video describes install software, how to load material in the cutter, and cut a
Last update 11-14-8
Abstract: This 25.7mb video describes how to load and track material in the cutter.
Last update 4-4-7
Title: using cross over lan cable
Abstract: Default IP address in build 8 software for MMC causes crossover
connection between PC and MMC cutters to malfunction. Changing the IP
address in the MMC to a non-APIPA address, allows reconnection by windows
software without rebooting windows operating system.
Print on Template Material
problems with Template Maker
Abstract: It is sometimes
useful to be able to cut and draw on the same template
within the same job. This is easily accomplished in the
template maker as the AllenCAD already has the cuts in
red and the text in green.
Last update 11-15-4
Abstract: Some of our Template Maker customers have been
having trouble creating templates the correct size. This
Technical support bulletin describes the types of scaling
problems they have been having and how to solve them.
Last update 8-17-6
for Window XP/2000 to Eliminate E56, E57, E58 Errors
Abstract: Windows XP default for communications port connected
to cutter causes E56, E57, E58 errors. You need to change
this default before cutter will operate properly. This bulletin
also gives general trouble shooting tips for diagnosing the
cause of system level communication errors. Also a How To
on clearing jobs from the print queue.
Last update 4-2-4
HPGL file contents Build 8
Abstract: This program reads an HPGL file and displays/prints
the graphic image that it represents. It also converts the
file to a format that is easy for Microsoft Excel to read
and graph. The Excel file is written to c:/Program Files/Allen
Datagraph/Display HPGL/HpglOutput before combine.xls during
the display processing of the file. To graph using Excel,
Install Microsoft Excel. Open the file with Excel by double
clicking on the filename after locating it with Windows explorer.
Then select columns A,B. Click on View, Tools, Chart. Use
the graphing tool to generate a scatter plot. New Feature
build 6 digitize and send job with origin, skew, and scale.
Last update 5-21-3. Size: 953,184 bytes
How to install: Download file, Run Setup, Start, Programs,
Allen Datagraph, Display HPGL
Communications to Cutter
Abstract: This TSB is written to help users debug communication
problems where the cutter appears to ignore everything the
computer sends to the cutter. In this document it is assumed
that the cutter is connected to the COM port of your computer.
Last update 10-17-3
Abstract: This TSB is written to help users calibrate the
size of objects printed to be the same as indicated by the
computer cad program. Use the Smart Mark Setup (Calibration,
sensor offset, sensor size) if you plan to cut labels.
Last update 8-15-3
Adjustments to Restore Cut Quality to Normal
Abstract: If cut quality is not as good as when you received
your machine there are several mechanical adjustments that
can be checked that affect the quality of the objects drawn
by the cutter.
Last Update 11-13-5
the controlled depth adjustment
Abstract: This support bulletin shows the usage of the controlled
depth knife holder to allow cutting very thin materials.
You would need to use this procedure when higher forces cut
through the backer in places and not cut through the material
in other places.
Last update 5-4-4
Test for Encoder (cutter/dfs)
Abstract: This TSB describes a procedure to test the encoders
on motors used by Allen Datagraph. You can use this test
if you suspect the encoder on your motor is malfunctioning.
Last Update 10-4-4
procedure from rev 1 to rev 3 servo control board
Abstract: in June of 2004 Allen Datagraph released the rev
3 servo control board. This procedure describes the steps
to be taken if you need to install a rev 3 scb in your cutter
and you had a rev 1 scb.
Last Update 1-7-5
Abstract: Recommended Pinch Wheel Springs based on Material